Aptean Insights
Whether you’re looking for industry insights, product details, upcoming events or our latest news it’s all right here. Browse the categories below or get in touch with one of experts if you have a question.
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- Blog Post Oct 29, 20248 Signs You Need an Electronic Proof of Delivery System ASAPIf you’re seeing any of these tell-tale warnings in your operation – from excessive manual data entry to frequent customer disputes – it’s time to invest in ePOD.
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- Infographic May 22, 2024Feeding Innovation: How AI Is Reshaping the Food and Beverage IndustryAptean’s recent research report, conducted in conjunction with B2B International, revealed that AI is already seeing widespread adoption among food and beverage organizations.
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- Infographic May 21, 2024The Fabric of the Future: How AI Is Reshaping the Apparel IndustryAptean’s recent research report, conducted in conjunction with B2B International, revealed that AI is already seeing widespread adoption among apparel organizations. Learn more results, now.
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- Blog Post Feb 29, 2024Distribution and Delivery: 5 Strategic Priorities for 2024As the demands of this year fully set in, it’s time to look at how an advanced TMS can help you tackle your top five priorities and drive success.
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- Blog Post Nov 2, 20237 Ways Fashion Brands Can Benefit From Apparel Software SolutionsApparel software solutions can help your business achieve more in a dynamic, ever-changing industry. Discover how, now.
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- Blog Post Sep 21, 2023Building a Business Case for Food and Beverage ERP: Software That Shores Up 7 Major Pain PointsTo get buy-in for an ERP implementation, you’ll need to demonstrate to stakeholders how the solution can solve your major pain points. Jump in to find out how, now.
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- Blog Post Jul 13, 2023Revolutionize Your Fleet Operations: The Synergy of Daily and Strategic Route PlanningAs you know, most routing solutions improve daily fleet performance, but only the best systems also unlock the future potential of your operation. Find out how, now.
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- Blog Post Jun 1, 2023How To Optimize Your Complaint Handling Process for Customer Service ExcellenceDiscover how to optimize your complaint procedure in each of the five key stages to secure better outcomes for both your customers and your business.
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- Success Story Apr 27, 2023Wiley Companies Migrates Aptean ERP to the Cloud for Scalability, Reliability and Business GrowthDiscover how Wiley Companies unlocked greater scalability, reliability and business growth by converting its ERP system to a Software as a Service (SaaS) model.
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- Blog Post Apr 12, 2023Meat Distribution Software: ERP and TMS Features that Help You Tackle Sector-Specific ChallengesDiscover how enterprise resource planning and transportation management software tackle the specific challenges of the meat, seafood and poultry industry.
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- Blog Post Mar 22, 2023Creating World-Class Customer ServiceDiscover how boosting staff engagement and embracing technology can help you deliver excellent customer service in the age of social media and fierce competition.
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- News Feb 1, 2023Aptean Appoints Marianne Chikos as Chief Customer OfficerAccelerates Focus on Enhancing the Customer Experience
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- Blog Post Jan 26, 2023Ownership and Accountability for Frontline ComplaintsWith more businesses securing first-point-of-contact resolutions, how can you increase ownership and accountability when managing frontline complaints?
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- Blog Post Jan 18, 2023Creating a Frictionless Customer Complaint JourneyOrganizations must ensure seamless end-to-end complaint experiences to retain customers. We look at how you can create a frictionless customer complaint journey.
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- Blog Post Dec 20, 2022Customer Vulnerability: Ensuring Fair and Equitable Complaint OutcomesAs the vulnerable population in society rises, what can financial services businesses do to fulfil their duty of care for fair and equitable complaint outcomes?
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