Información sobre Aptean
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Blog Post 7 Jul 2022Complaint Quality Assurance: More Than Just Customer OutcomesComplaint quality assurance has evolved. We look at how complaint QA can deliver new insights and oversight to inform continuous improvement.Learn More
Blog Post 30 Mar 2022Significant Complaint Handling Results for BGL InsuranceUsing Aptean’s complaints management system to facilitate a quick shift to home-working and increase efficiencies, BGL was able to tangibly improve customer outcomes.Learn More
Whitepaper 11 Feb 2021Aptean Respond Whitepaper: Elevate Your Customer ExperienceRead our whitepaper on the four steps to choosing the right complaint management solution for your business. Click here to get started.Download
Whitepaper 1 Feb 2021Aptean Respond Whitepaper: Optimise Your Business GrowthUnderstanding the customer complaint journey can unlock your true business potential. Click here to read our whitepaper on achieving customer service excellence.Download
Blog Post 15 Oct 2020How Quality Assurance Processes Play a Crucial Role in Complaint HandlingLearn how robust QA can reshape your complaint handling process, improving practices, enhancing customer satisfaction and helping build long-term relationships.Learn More
- Comunicado de prensa 12 Sept 2018Aptean Partners With Voxtron to Increase Presence in the Middle EastThis partnership is another key milestone in Aptean’s continued growth strategy in the Middle East.
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